Our Credentials

On our continual mission to create the best casino environment for players, we aim for the stars when it comes to setting standards in the industry.

Don’t just take our word for it, however. In our quest to deliver incREDible gaming action, we’ve undergone a series of rigorous checks from various recognised bodies.

Great British Gambling Commission Licence

If you’re an online gaming outfit that serves Great British players and you don't have one of these licences, then you are not legit.

The Great British Gambling Commission doesn’t hand these out willy-nilly either. They have stringent checks to ensure that players and their funds are adequately protected - and we willingly oblige.

As a result, we have a Great British Gambling Commission License (reference 45322) sitting proudly on our mantelpiece, next to the photo of Uncle Bob and Aunt Dot on their holiday to Torquay.

View Our Great British Gambling Commission Licence

Government of Gibraltar Licence

Like a champion show dog, we love jumping through hoops, especially when it’s to prove that we put you first. That is why we sought to obtain a licence to operate an online gaming site out of Gibraltar, long before the Great British Gambling Commission Licences were invented and when there wasn't much regulation about at all.

Gibraltar is a self-governing British Overseas territory and the OECD Convention and Instruments apply to Gibraltar. It is a reputable jurisdiction with strong ties to the United Kingdom, which is regulated to UK standards. For more information on Gibraltar please visit the Government's website at: www.gibraltar.gov.gi/new/remote-gambling

We were one of the first online casinos to be licensed under the provisions of the Gibraltar Gaming Ordinance (Licence No: 019) and it is still something we hold dear.

eCOGRA Certification

Independent auditors called eCOGRA test out the random number generator behind our games every month to verify that its results are truly random.

Among other checks, they also review our payout percentages on a monthly basis to make sure that they are within acceptable levels.

At the end of the audit, we are issued with a certificate that says our games are fair, monetary deposits with us are safe and that we are a trustworthy bunch.

View Our eCOGRA Casino Certificates View Our eCOGRA Live Casino Certificates View Our eCOGRA Mobile Casino Certificates View Our eCOGRA Slingo Certificates View Our eCOGRA Sport Certificates

Industry Mystery Shopper: 32Red Top Rated

The dedicated Player Support team at 32Red Casino always endeavours to provide the best possible customer service to our players. We are highly trained, motivated and available 24/7, 365 days a year.

Customer service is at the very heart of everything we do at 32Red. We focus all our attention on ensuring that we deliver a 'second to none' player experience – and we think that attention to detail is well worth it. So why play anywhere else?