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24/7 Support

In a pickle? Get in touch with our world-renowned Player Support Team. They’re on hand to help 24 hours a day, 7 days a week, 365 days a year. Our support team are the bees-knees and have the all the know-how and training to solve any problem, or answer any question. So hold onto your hat, give us a call and get ready for some blow-me-away customer service.

We’re always on a mission to thrill and customer satisfaction is our number one priority. So if you have any feedback about our online casino, good, bad or ugly, then we want to hear from you. Honestly, we do. Have a nosey below for the different ways you can contact us at 32Red...

Help Centre

We have bundles of easily searchable information in our Help Centre

Snail Mail

If you prefer to use good old fashioned snail mail, then pen a letter to the following address:

32Red Ltd World Trade Center 4th Floor Gibraltar GX11 1AA

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© Copyright 2025, 32Red. All rights reserved
Platinum Gaming Limited is regulated and licensed by The Great British Gambling Commission (under Account number 45322 ), with respect to customers registered in Great Britain, and for all other products and jurisdictions, (ii) The Government of Gibraltar (under Licence numbers 091 and 092), and the Gibraltar Gambling Commissioner under the Gambling Act 2005. 32Red® is an approved brand operated by Platinum Gaming Limited.